FAQClass GuidelinesPrivacy PolicyTerms & Conditions
Frequently Asked Questions
As soon as you have registered with complete details and upon a successful payment, we will be emailing your session information on the registered email ID. Kindly ensure you have provided the correct email ID for this purpose.
We understand that sometimes subscribers are not able to join sessions due to poor internet connection. As far as possible, we will try to provide a cover up class for the following courses: coding, languages and robotics. For any other course, we can try to accommodate the student if a parallel batch is running for the same age group and level, on a best effort basis.
To continue a particular class, please ensure you have paid up for next month/ level at least 3 days before the last class of your current subscription. A service stands cancel if next payment is not received within 3 days of end of the previous registration term.
We take utmost care to ensure privacy during our online live sessions. Only verified students can join the sessions. This makes our sessions completely safe and secure. We do not share this personal information with any third parties.
A subscriber can place the cancellation order for a particular service (course type activities only) within 2 days of service registration by emailingĀ support@hobspace.com. No cancellation is possible for the services offered with promotional discounts or special occasions i.e. Summer Vacation, Winter Vacation. These are limited edition offers and hence any range of refund would not be possible. No cancellation is possible for the services offered as one time sessions or festival special services.